Privacy Policy

Effective Date: 5 January 2024

At Casez.com.au ("we," "our," "us"), we are committed to protecting your privacy and providing a secure online experience. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website and make purchases.

By accessing or using our website, you agree to the collection and use of information as outlined in this Privacy Policy. Please review this document carefully to understand how your information is handled.

1. Information We Collect

To provide you with a seamless shopping experience, we collect the following types of information:

a. Personal Information

When you create an account, place an order, or subscribe to our communications, we collect personal information such as:

Name
Email address
Phone number
Billing and shipping addresses
Payment details (credit/debit card information)
Account credentials (username and password)

b. Non-Personal Information

We collect non-identifiable information to improve our services, including:

IP address
Device details (browser type, operating system)
Pages visited
Interactions with products, links, and content
Referral sources

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site functionality, remember your preferences, personalize content, and improve your shopping experience. You can control cookie settings through your browser.

2. How We Use Your Information

We use the information collected for purposes such as:

Order Fulfillment: Processing and delivering your orders.
Customer Support: Managing inquiries, returns, and support cases.
Marketing Communications: Sending promotional offers and newsletters (with an opt-out option).
Website Optimization: Improving functionality, usability, and content relevance.
Legal Compliance: Meeting regulatory obligations and protecting against fraud.

3. How We Protect Your Information

We take the security of your data seriously. Measures we use include:

SSL (Secure Socket Layer) encryption
Secure third-party payment gateways
Restricted access to personal data

While we strive to protect your information, no transmission over the internet can be guaranteed 100% secure. You share information with us at your own risk.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with trusted third parties, including:

Payment Processors: To securely process transactions.
Shipping Partners: To deliver your orders.
Service Providers: To assist with website hosting, marketing, and customer support.
Legal Authorities: If required to comply with applicable laws or respond to lawful requests.

We ensure that all partners follow data protection standards.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request access to your personal data.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request that your personal data be deleted, subject to certain conditions.
Opt-Out: Unsubscribe from marketing communications at any time.
Data Portability: Request a copy of your personal data in a portable format.

To exercise any of these rights, please contact us at casezsupply@gmail.com.

6. Data Retention

We retain your personal data only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.

7. Children's Privacy

Casez.com.au does not knowingly collect data from children under 13 years of age. If you believe a child has provided us with personal information, please contact us immediately, and we will promptly remove the data.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and the "Effective Date" will be updated. We encourage you to review this page regularly to stay informed.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Casez Supplies
Website: www.casez.com.au
Email: info@casez.com.au