Terms & Conditions

Terms and Conditions

Effective Date: 18th April 2024

Welcome to Casez.com.au! By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.

1. Introduction

These Terms and Conditions govern your use of Casez.com.au, an online platform operated by Casez Supplies ("we", "us", or "our"). By accessing and using our website, you agree to these terms.

Casez Supplies is a registered Australian business, supplying B2B customers with mobile phone accessories, spare parts, and LabROP equipment throughout Australia.

2. General Conditions

  • We reserve the right to modify, update, or discontinue any part of the website, products, or services at any time without notice.

  • We reserve the right to refuse service to any business or individual at our discretion.

  • You agree to provide accurate, complete, and current business information when creating an account or placing orders.

  • You are responsible for maintaining the confidentiality of your account credentials and accept responsibility for all activities under your account.

3. Products & Services

  • Product Availability: We aim to maintain accurate inventory, but availability may vary. We do not guarantee that all listed products are always in stock.

  • Pricing: All prices are in Australian Dollars (AUD) and exclude GST unless otherwise specified. Prices may change at any time without prior notice.

  • Product Descriptions: While we strive for accuracy, we do not guarantee that product descriptions, images, or specifications are error-free or complete. Images are illustrative only.

  • B2B Sales: All sales are made to business customers and intended for commercial use, resale, or operational purposes.

4. Orders & Payments

  • Order Placement: Submitting an order on Casez.com.au constitutes an offer to purchase goods under these Terms. Orders are subject to acceptance and stock availability.

  • Payment: We accept payments via secure credit/debit card transactions, PayPal, and direct bank transfers. Full payment must be received before dispatch unless otherwise agreed.

  • Order Confirmation: You will receive an acknowledgment email upon placing an order. Acceptance of the order only occurs once the goods are dispatched.

  • Shipping & Delivery: Shipping times and costs vary depending on location and product availability. We are not responsible for carrier delays or third-party disruptions.

5. Returns & Refunds

  • Returns: We accept returns within 14 days for products that are unused, unopened, and in original condition. Customized or special-order items are non-returnable.

  • Refunds: Approved refunds will be processed back to the original payment method after inspection of returned goods.

  • Defective Items: If products are defective or damaged upon arrival, please contact us promptly for a replacement or credit.

6. Warranty

  • Product Warranty: Some products are covered by a limited manufacturer’s warranty. Warranty terms vary by product and brand — please refer to individual listings for details.

  • Warranty Exclusions: Warranties do not cover accidental damage, misuse, improper installation, or unauthorised repairs.

  • Submitting Claims: Warranty claims must be accompanied by proof of purchase and a detailed description of the issue.

7. Intellectual Property

All content on Casez.com.au, including logos, text, graphics, images, and software, is owned by Casez Supplies or licensed third parties. Content may not be copied, reproduced, or distributed without our prior written permission.

8. User Conduct

By using Casez.com.au, you agree not to:

  • Violate any laws or regulations.

  • Upload or distribute harmful software, viruses, or malicious code.

  • Disrupt the operation of the website or servers.

  • Attempt unauthorized access to accounts or information.

9. Third-Party Links

Casez.com.au may contain links to third-party websites. We do not control or endorse the content or practices of external sites and are not liable for any damages arising from their use.

10. Privacy Policy

Your use of our website is also subject to our Privacy Policy, which details how we collect, use, and protect your information. By using Casez.com.au, you consent to the practices outlined therein.

11. Limitation of Liability

To the fullest extent permitted by law, Casez Supplies is not liable for indirect, incidental, or consequential damages arising from your use of our site, products, or services. Our maximum liability is limited to the purchase price paid.

12. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of New South Wales.

13. Changes to Terms

We reserve the right to change or update these Terms and Conditions at any time. Changes will be posted on this page along with the revised effective date. It is your responsibility to review these Terms periodically.

14. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Casez Supplies
Email: info@casez.com.au

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